The new-age business world has evolved with many significant transformations and innovations. The foremost priority and strategy have shifted towards customer relationships in a way to generate higher ROI. According to Gartner, in the present-day world, more than 89% of global companies compete based on customer experience. Adding more bandwidth to the same, a study …
Business firms operating in the corporate sector have been incorporating Hadoop in their operational infrastructure, considering its assortment of benefits. Particularly, processing and storing of data becomes simplified with a Java-based framework. For large companies, Hadoop can prove very economical, given that the process involves data storage on cheap servers. Evaluating historical data records of …
What comes first to your mind when it comes to Customer Relationship Management (CRM)? These days it is undoubtedly ‘Salesforce’. The software intelligently harmonizes the three pillars of CRM – Process, People, and Technology to go beyond the drawn confines of CRM that works to attract, retain, and grow its customer base. Salesforce is the …
“The purpose of business is to create and keep a customer” The above quote by Peter Drucker clearly explains the importance of maintaining customer relationships for the success of a business. And Salesforce here comes as a blessing for organizations around the world with the massive progression of the technology as an innovative and comprehensive …
It’s 2021 and the job market has seen a major shift – from office-based jobs to work-at-home schedules. And along with many other changes and additions one prominent factor that job seekers as well job recruiters should be aware of is – soft skills! Whether you are working from home or in an office, you …
In the current era, where emotional intelligence has positioned itself as one of the most demanding soft skills, both personally and professionally, there is a need to understand the core of non-verbal emotions. Non-verbal emotions are illustration of non-verbal communication like facial expressions, posture, gestures, and touch. These characteristics are unconscious language of human body …
The pandemic has carried us to a whole new world of extremes and uncertainties. On one hand, economies have fallen, many businesses have come to a temporary halt, careers have come to a standstill, millions of students are out of school, international travel has come down to its lowest, and global businesses have adopted the …
“The purpose of business is to create and keep a customer” The above quote by Peter Drucker clearly explains the importance of maintaining customer relationships for the success of a business. And Salesforce here comes as a blessing for organizations around the world with the massive progression of the technology as an innovative and comprehensive …
Unlocking and Empowering for the Post-Pandemic World We all are eagerly awaiting the corona pandemic to come to a standstill. But do we really think that once we get free from the clutches of this deadly virus, the world will turn back to its normal as before? No, no life will return to what it …