Month: August 2021

In the contemporary corporate sector, customer relationship management is of utmost importance. What comes first to your mind when it comes to Customer Relationship Management (CRM)? These days it is undoubtedly ‘Salesforce’. The software intelligently harmonizes the three pillars of CRM – Process, People, and Technology to go beyond the drawn confines of CRM that …

CRM stands for Customer Relationship Management; the name is self-explanatory. Going by the terminology, it is a simple process of managing customer interactions. But, then why is this management important? The answer is simple – ‘Improve Business! When you put new strategies, measures, and ideas to manage your relationship with your customers, you constantly stay …